How Chatdex handles information across the marketplace

1. Scope

This privacy policy applies to Chatdex public pages, bot submissions, developer and user accounts, moderation workflows, saved listings, reviews, comments, claim requests, and other services operated through the Chatdex website.

2. Information Chatdex collects

Depending on how you use the platform, Chatdex may collect:

• account details such as name, email address, username, password hash, Google login identifiers, and profile information
• developer information such as company name, phone number, website, support details, and bot listing content
• public submission and claim details such as ownership notes, proof links, contact information, and moderation notes
• marketplace activity such as saved bots, reviews, comments, reports, views, and listing interactions
• technical information needed to operate the service, such as browser-based identifiers used for lightweight analytics or abuse prevention

3. How Chatdex uses information

Chatdex uses collected information to:

• create and secure user, developer, and administrator accounts
• publish and manage bot listings
• review public submissions, seeded listings, and ownership claims
• display reviews, comments, reports, and moderation outcomes appropriately
• send verification, approval, rejection, and operational emails
• measure discovery activity such as views and saves so the marketplace can improve over time
• detect abuse, investigate complaints, and maintain platform integrity

4. Public and private information

Some information is public by design, such as live bot listings, approved reviews, approved comments, and certain developer listing details. Other information remains private or role-restricted, including internal moderation notes, claim evidence, account settings, report history, and administrative review data.

5. Claims, moderation, and support records

When someone submits a claim for a listing, reports a listing, or sends information for review, Chatdex may retain that information to verify ownership, resolve disputes, prevent repeated abuse, and keep a consistent moderation history.

6. Cookies and similar storage

Chatdex uses cookies and session storage for authentication, account continuity, draft submission flows, and lightweight marketplace interaction tracking. A random browser key helps reduce inflated view, search, and launch counts from repeated activity. Marketplace analytics does not need to store an IP address or signed-in account identifier.

7. Third-party services

Chatdex may rely on third-party tools for infrastructure and account features, such as email delivery, authentication, analytics, file storage, and Google sign-in. Those services may process limited information as needed to support their function.

8. Data retention

Marketplace view, search, and launch analytics are retained for a limited period configured by Chatdex administrators and are removed through routine cleanup. Moderation, security, listing, claim, report, and account records may be retained longer where they remain necessary to operate the service, resolve disputes, prevent abuse, or meet legal obligations.

9. Account choices

Users and developers can update parts of their account information through their account settings or profile flows. If you need help with account access, a listing claim, or a privacy-related request, contact the Chatdex team through the contact channels on the site.

10. Children

Chatdex is not intended for children under the age required by applicable law to use the service independently. If you believe information was submitted inappropriately, contact Chatdex so it can be reviewed.

11. Policy updates

Chatdex may update this privacy policy as the marketplace evolves. When major changes are made, the updated version on this page becomes the current policy for use of the service.

12. Contact

For privacy questions, claim-related concerns, or support requests, contact Chatdex through the channels listed on the contact page.